Services

Hosted Voice

Hosted in our secure Data Center you have the freedom to use the newest VOIP (Voice Over IP) technology.  You no longer need a phone system in your office.  In fact, you don't need a physical phone.  You already have a computer and a mobile device so why not use these devices for voice communication.  This is just part of the flexibility with our solution.  Full support of business class desk phones to soft phones running on computer and mobile devices. 

Business Email & Office 365

We offer Business class email from simple email to Microsoft Exchange compatibility at a much lower cost hosted in our secure  Data Center.  All RTI Hosted email is backed up and recoverable unlike many online solutions, at no additional cost.  Along with email we offer Anti-Spam and email Archiving including support for Office 365.

We also sell, support and manage Office 365. Let our experience make your Office 365 implementation a success.  The whole process from billing to support is handled by RTI.

Server Hosting

Your existing hardware can be moved to our secure, temperature controlled facility. In need of new servers? We can provide you with the servers you need without the upfront licensing and hardware costs.

Server solutions include, but not limited to, Business class email, Remote Desktop (RDS), Cloud Storage with folder sync, Application Servers.

Managed Backup

When's the last time you checked to see if you have good backups?   We can address that question by allowing RTI to manage your backup needs.  We manage and monitor the process through our Hosted Managed backup software.  What about data recovery?  How long can you be down?  Have you tested your recovery process? With the ability to recover data back to the last hour or within minutes we can have your systems back up in the time you expect.   Do you have your backups offsite?  In addition to Managed Backup we also offer offsite replication to our Data Center giving you piece of mind.

Managed Services

Our focus is to provide you with high quality Managed Services, in the most cost effective manner. We offer multiple plans to fit your budget, but provide the proper coverage. Some of our services include:

  • Pro-Active Managed Services

  • 7 x 24 System Monitoring

  • All Inclusive Managed Services Program (set monthly cost)

  • Helpdesk Services

  • Emergency Support

  • Hosted Services

  • Managed Antivirus

  • Managed Web access security and filtering

  • Managed Antispam

  • Manged email solutions

  • Managed security solutions

  • Strategy meetings and planning

Consultation

Rivercrest Technologies is a true IT Consulting company that will provide the recommendations for the best solution for your organization. Consultation services are a billable service for all clients that are not part of the All Inclusive Managed Services program. There is absolutely no commitment to purchase products through RTI. We will assist in obtaining the solution from whichever vendor makes the most sense for your technology needs.

Providing a Complete Suite of IT Solutions since 1998

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